Statutory Benefits Claim Information

Online Claim Submission:

• for any of the eligible types of leave
• in any of the statutory benefit states listed above.

This is the best way to submit your initial claim.
We advise you to go through the checklist section on the left before you upload your files.

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When filing your claim, please make sure everything is completed, legible, and submitted together at one time!

Claims are processed in the order they are received, and cannot be reviewed by an examiner unless everything is complete. So, if you are missing a portion in your submission, your claim cannot go into the processing queue until you submit everything that’s needed. This may result in delays processing your claim as we must request the missing information and allow time for the missing information to be returned, prior to issuing a decision.

Step 3 - Check Your Claim Status

Claim Portal Online or via Mobile App:

Current availability for the following benefits on our Claim Portal:

  New York Statutory Short-Term Disability

  New York Paid Family Leave

 New York Emergency COVID-19 Sick Leave

  New Jersey Temporary Disability Insurance

  Colorado Family and Medical Leave Insurance

  Connecticut Paid Family & Medical Leave

  Massachusetts Paid Family & Medical Leave

  Oregon Paid Leave

 

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Manage your claim 24/7 online or via our App!

• Find out if you are eligible for benefit payments
• View your current claim status and see if you need to take any action to assure continued processing of your claim
• Upload additional forms and documents
• See when your next check will be sent
• And much more!
  
  
  

Email/Phone:

Once you received your claim number, we encourage you to sign-up on our claimant portal, where you can check the status of your claim 24/7. If you prefer to check your claim status by phone or through email, you can contact us by the following methods:

   customerservice@shelterpoint.com

    Phone: 1-800-365-4999