1. Home
  2. Producers
  3. Employers
  4. Members
  5. About
  6. Blog
  7. Contact
  8. Paid Leave
Two women talking in an open office space

Statutory Benefits Center

NY Disability Benefits Law Claims Overview

How Do I File a Claim for NY DBL with ShelterPoint*?

If you’re a ShelterPoint customer, to get started with your state-mandated short-term disability benefit (NY DBL) claim, visit our Claim Help section here where you can leverage our online tools available 24/7:

  • Checklist with step-by-step instructions
  • Downloadable claim forms
  • Tips and instructions on filing your claim
  • Online claim submission
  • Check your claim status online
  • much more!

Get started with your claim now.

woman in a sofa with broken leg
online claims

Online Claim Submission

This is the best way to submit your initial claim. We advise you to go through the checklist section here before you upload your files.

Upload Now

Pregnant woman filling a claim online

Claims Help Center

Visit our Claim Help Center for ShelterPoint customers to initiate claims for statutory NY benefits (DBL/PFL/COVID-19 Quarantine).

NY Disability Claim Checklist

Claims Checklist

Use this comprehensive checklist to get started – helpful guidance through the claims process, from submitting a claim through tracking it via our Claim Portal.


Check Your Claim Status

Employees with a DBL/PFL claim can find answers around-the-clock through our Claim Portal, to:

  • Find out if they are eligible for benefit payments
  • View their current claim status and see if they need to take any action to assure continued processing of their claim
  • Upload forms
  • See when their next check will be sent (DBL only)
  • Check the history of the benefit payments we’ve issued
  • See which forms we sent and which forms we’ve received
  • See important notifications regarding their claim
  • Sign up for alerts via email when they need to take action
  • Sign up to receive claim forms electronically
  • Easily toggle between their DBL & PFL claims
  • ...and much more!

And check out our Mobile App which adds more functionality:

  • The mobile app’s Push Notifications provide reminders to submit forms, provide return-to-work information, etc.
  • Quickly snap a picture of your form and upload it right from your phone


Claim Portal home page

Mobile App home screen


Attending to an old lady
Learn More About ShelterPoint

Statutory benefit programs are what we do.

We have built the experience, scalability, and agility to expertly manage this type of coverage and continuously expand our own capabilities to provide our clients with smooth service from onboarding to claims.

Become a ShelterPoint Producer

Get started

Get a DBL/PFL Quote

View quote requirements

Submit DBL/PFL

Login now

With decades of experience in helping keep people INSURED,
rest ASSURED: you have found the specialists you can turn to.

Stay in The Know

At ShelterPoint, we stay on top of all the latest news, updates, and information about Paid Family & Medical Leave,
 so we can pass it on to you. Sign-up for updates now to stay in the know!

Sign-Up for Updates


*The ShelterPoint family of companies operates under the “ShelterPoint” name strictly as a marketing name, and no legal significance is expressed or implied. The ShelterPoint family of companies consists of ShelterPoint Life Insurance Company, a NY-domiciled carrier, and its wholly-owned subsidiary ShelterPoint Insurance Company, a FL-domiciled carrier, depending on the state. ShelterPoint is a registered service mark.

The information in this material is not intended as an offer of coverage. It is for illustrative purposes only, providing a general overview of featured benefit highlights provided under the policy. It is not a contract. In the event of conflicting information with the policy, the policy will take precedence over what is shown in this material. Not available in all jurisdictions (Available in NY only.) Policies are subject to Underwriting approval. All coverage extends up to policy limits. Policies are reviewed annually and may be cancelled for nonpayment. Please refer to the policy for coverage details, a complete listing of covered services, policy provisions, conditions, exclusions, and terms under which the policy may be continued or cancelled. Exclusions, limitations, reduction of benefits, and terms of coverage apply as pursuant to NY State Disability Benefits Law. All benefit calculations are based on $340 covered payroll per week. Claim payment is not guaranteed; benefit amount depends on wages. Policies have a statutory 7-day waiting period.

Enhanced DBL Rider (SPL DB0717 E)
In-Hospital Rider (SPL DBL1114 H): The in-Hospital benefit is only payable while an employee is hospital-confined.
AD&D Rider (SPL DBL1114 D): AD&D is only available as a rider to a DBL policy. For covered dismemberments please refer to the AD&D Rider of the DBL policy. The rider described in this material provides limited accident benefits only. It DOES NOT provide basic hospital, basic medical or major medical insurance. For DBL policies with minimum premium, the AD&D premium is in addition to the minimum premium.
Paid Family Leave Rider (SPL DB0922F): Conditions, covered services, exclusions, limitations, and terms of coverage apply pursuant to Article 9 of WCB Law. For DBL policies with minimum premium, PFL premium is in addition to the DBL minimum premium. Rates as released by the New York State Department of Financial Services on 08/31/18 may be adjusted on an annual basis by September 1st of each year.

Underwritten by: ShelterPoint Life Insurance Company (principal office in Garden City, NY) in: NY


Back To Top