COVID-19 Resource Center

Are you a NY employee who qualifies for New York Emergency DBL/PFL Quarantine Benefits?
Check here to see if you would qualify.

April 1 icon   Federal Law Effective April 1, 2020
For COVID-19 quarantines starting on/after (or extending past) April 1, 2020, the Federal law (“Families First Coronavirus Response Act”) becomes your primary benefit provider, if you work for an employer with less than 500 employees. The NY Law may still be option for supplemental and extended benefits in addition to Federal benefits. Learn more here.


We are here for you!
We are here to help in this time of uncertainty, and keeping our commitment to our customers remains a priority during the COVID-19 outbreak, while ensuring the safety of our employees. We have transitioned to working remotely and taken a number of steps to continue seamless service.

To help guide you through the continuously evolving information surrounding new COVID-19  legislations, we put together the following resources:


New York’s Emergency COVID-19 Paid Sick Leave

Quarantine at home

“NY Emergency COVID-19 Paid Sick Leave” Details

“NY Emergency COVID-19 Paid Sick Leave” Eligibility Checklist

“NY Emergency COVID-19 Paid Sick Leave” Benefit Structure

How to apply for NY Emergency COVID-19 Benefits

How to get an "Order for Quarantine"

COVID-19 FAQs on NY’s Short-Term Disability and Paid Family Leave

Timing of NY vs. Federal Benefit Periods

COVID-19 Quarantine Benefits: How NY Travel Advisory Impacts


“NY Emergency COVID-19 Paid Sick Leave”
Eligibility Checklist


Federal “Families First Coronavirus Response Act”

American flag in capitol

Federal “Families First Coronavirus Response Act” Overview


Other Resources

Girl stay at home

Links to COVID-19 Benefit Alternatives for Individuals and Small Business

Free Coloring Pages for Creative Inspiration During Challenging Times


Experiencing financial hardship?
Important information about your policy rights concerning the COVID-19 pandemic:

DBL/PFL insurance
Life insurance
COVID-19 New Jersey Emergency Grace Periods

online icon   Online Service 24/7

To help best serve you in these unprecedented times, we ask you make our self-service online tools your first stop for service and support questions:

Manage your DBL/PFL policy:
Duplicate DBL/PFL Bill
Certificate of Insurance (DBl20.1)
Posting Notice (DBL/PFL 120)

File an Emergency COVID-19 Sick Leave claim

These special emergency benefits do NOT apply to employees under “New York State on Pause” or New York’s general stay-at-home orders.

So, before you file a claim: Wait! Check to see if you are eligible to file. Learn More.

Claim Form - Care for minor dependent subject to official "Order for Quarantine"
Claim Form - Employees with official "Order for Quarantine"
Posting Notice - Employees
Posting Notice - Employers


File other claims NOT related to COVID-19
DBL Claim Form (DB450)

Check status of a regular DBL/PFL Claim
Disability/PFL Claim Status

More Forms & Resources



 More detailed information on
NY Paid Family Leave

 More detailed information on other
statutory insurance coverages

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