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10 December 2013

Dental Claim and Administration Changes

Effective 01/01/14

  • 10 December 2013
  • Author: Anupam Garg
  • Number of views: 195
  • 0 Comments
Dental Claim and Administration Changes

First Rehab Life's group Dental policy will transition to a new administrator on January 1, 2014.  They have partnered with Revolv to process their claims. 

Here is what's changing:

  • Benefit Services Telephone Number: 855-562-8004
  • Dental ID Cards*
  • Appearance of the EOB (Explanation of Benefits)
  • Web enhancements and real-time claim status
  • Claim form and claim submission address** (see below)
  • Dentists may now submit claims electronically!

The claims mailing address has changed.

**Please submit your claim for reimbursement to our dedicated Dental Claim Administration office:

First Rehab Life

ATTN: Claims

PO Box 12826

Roanoke, VA 24028

Claim forms are available for download here.

*Each member will receive new Dental ID cards directly from Revolv.  It is very important that you inform each member to destroy their current cards.  They should present their new ID card to any dentist that they visit after January 1, 2014.  In the event that they do not receive their new Dental ID cards, please contact Revolv Benefit Services at: 1-855-562-8004.  ID cards can also be printed online from www.readysetdental.com after January 1, 2014.

An official Dental notifcation with full details will be mailed to all dental policyholders.

 

 

 

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