Are you a NY employee who qualifies for COVID-19 quarantine benefit through your DBL/PFL coverage?
Check here to see if you would qualify.
Federal Program Effective April 1, 2020
For COVID-19 quarantines starting on/after (or extending past) April 1, 2020
, the Federal Program (“Families First Coronavirus Response Act”) becomes your primary benefit provider. Learn more here.
As the impact of COVID-19, the illness caused by the novel Coronavirus, continues to grow and puts so many of us at risk, we have created this Resource Center for important updates and information.
We are here for you!
We are here to help in this time of uncertainty, and are prepared to help guide you through all this new, quickly evolving information, Be sure to subscribe for updates to stay current on the latest information we have available.
Keeping our commitment to our customers remains a priority during the COVID-19 outbreak, while ensuring the safety of our employees. We have transitioned to working remotely and taken a number of steps to continue seamless service. Click here to learn more about the steps ShelterPoint has taken in response to the COVID-19 situation.
New York’s Emergency COVID-19 Paid Sick Leave
New York Governor Cuomo signed the “Emergency COVID-19 Paid Sick Leave” bill to help ease the financial burden for New Yorkers affected by the COVID-19 outbreak. This emergency sick leave program provides temporary benefits to employees who are in isolation/ quarantine ordered by a governmental entity (State of NY, Department of Health, a local Board of Health, or similar). Under certain circumstances (see full checklist below), New York employees receive those special benefits through their State disability (DBL) and Paid Family Leave (PFL) coverage. If you qualify for benefits through this insurance coverage, you will need to include the “Order for Quarantine” (written documentation, see a sample) when submitting your claim.
Isolation and Quarantine as defined by The Centers for Disease Control and Prevention (CDC)*
Isolation: separates sick people with a quarantinable communicable disease from people who are not sick.
Quarantine: separates and restricts the movement of people who were exposed to a contagious disease to see if they become sick.
These special emergency benefits do NOT apply to employees under “New York State on Pause” or New York’s general stay-at-home orders (see below for a full list).
So, before you file a claim: Wait! Check to see if you are eligible to file.
Please don't file a claim unless you meet these criteria:
Can't see the checklist with criteria? Click here.
If you are confident you qualify based on these criteria,
Federal “Families First Coronavirus Response Act”
The president signed “Families First Coronavirus Response Act” on March 19, 2020. Read more details here.
We know you have questions – and we’re here to help
We will have many resources available over the next few days, and weeks ahead. This page will be your hub for all those materials, so bookmark this link, and check back often. You can also sign-up for email alerts here for when new content becomes available on this page.
In the meantime, New York State has published some FAQ on this topic here.