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7 April 2020

How to Apply for New York COVID-19 Paid Sick Leave

  • 7 April 2020
  • Author: Anupam Garg
  • Number of views: 2307
How to Apply for New York COVID-19 Paid Sick Leave

Before You Apply

During this trying and uncertain time for New Yorkers, we here at ShelterPoint understand how important this benefit may be for you to help with the hardships caused by COVID-19. 

However, before you submit a claim for NY’s Emergency COVID-19 Paid Sick Leave benefits through your DBL/PFL insurance coverage, please refer to this checklist to make sure you are eligible. You and your employer have to meet specific requirements.

If you’re confident you meet all the criteria, please continue reading for guidance on how to file your claim to assure smooth processing.

How to Apply for Benefits

To apply for benefits when you (or your dependent minor child) are under a qualified order of quarantine/isolation (click here for more details) follow these 3 steps:

Step 1: Download the Required Claim Form

If you’re a ShelterPoint customer, download our respective COVID-19 Claim Forms right here: 


Dependent minor child 

Otherwise, the forms should be available from your employer, employer’s insurance carrier, or you may also download them directly from New York State’s website.

Step 2: Gather Other Required Documentation

In addition to your claim forms, you will also need to provide written documentation of your “Order for quarantine/isolation”, the official document issued by the State of New York, the Department of Health, local board of health, or any government entity duly authorized to issue such order due to COVID-19. Don’t know how or where to get this document? Read this article for detailed guidance.

Step 3: Fill out Form and have employer complete their section

The claim forms have sections that need to be completed by both you and your employer:

  1. Fill out your sections.
  2. Make copies and give the forms to your employer. Since you are under quarantine/isolation, you should not visit your employer’s office to drop off the forms in person. Rather send them to your employer by email or regular mail to help keep others safe.

Your employer is required to return the forms to you within 3 business days.

Step 4: Submit all documents to Your Insurance Carrier Within 30 Days

Your completed claim package must be submitted to your insurance carrier within 30 days of your first day of a qualified quarantine. Send your completed claim package along with required supporting documentation to your insurance carrier.

If you’re a ShelterPoint customer, please send your completed claim package/supporting documentation to:

Not sure who your insurance carrier is?

Visit New York State’s website to find out.

For other tools and guidance visit our COVID-19 Resource Center



This blog post is for informational purposes only and is not intended to provide legal counsel. Please consult with an appropriate professional for legal and compliance advice. Any Emergency COVID-19 Paid Sick Leave, Disability Benefits Law (DBL) and/or Paid Family Leave (PFL) information is as of the blog post’s date stamp; it is based on the applicable statutes and regulation, and may change as regulations evolve or NY State issues guidance regarding regulations.




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