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COVID-19 Resource Center - Updated for 2022

We are here for you!

We are here to help in this time of uncertainty, and keeping our commitment to our customers remains a priority during the COVID-19 outbreak, while ensuring the safety of our employees. We have transitioned to working remotely and taken a number of steps to continue seamless service.


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Updated for 2022

Are you a NY employee who qualifies for New York Emergency DBL/PFL Quarantine Benefits?

Check here to see if you would qualify.

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COVID-19-related Benefit Changes in NY 

How does NY’s COVID-19 Paid Sick Leave work? 
Just as variants of COVID-19 have emerged, there are new variances and update to New York's original Emergency Paid Sick Leave Benefits in 2022.

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“NY Emergency COVID-19 Paid Sick Leave” Benefit Structure in 2022

Eligible employees receive job protection (in form of job restoration and non-retaliation provisions) and paid sick leave during the time of their qualified quarantine. The actual benefit structure depends on the size and annual net income of the employer.

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COVID-19 Claims: Top 5 Quick Tips For Smooth Processing 

The latest surge in COVID-19 cases has caused a corresponding surge in our COVID-19 claims. As we do our best to get through the avalanche of claims quickly, we wanted to highlight the most common errors we see when filing these claims...


Free Coloring Pages for Creative Inspiration During Challenging Times

Looking for something meaningful for your kids to do while you are working at home? Try our inspirational coloring pages as a positive creative outlet in this time of uncertainty to send someone virtual love, thanks, or encouragement during these times of social distancing. Let’s spark some social goodwill around us.

Snap a picture of your finished pieces and share/tag "@ShelterPointLife”.


Online Service 24/7

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Manage your DBL/PFL policy

To help best serve you in these unprecedented times, we ask you make our self-service online tools your first stop for service and support questions:

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File an Emergency COVID-19 Sick Leave claim

These special emergency benefits do NOT apply to employees under “New York State on Pause” or New York’s general stay-at-home orders. So, before you file a claim: Wait! Check to see if you are eligible to file.


With decades of experience in helping keep people INSURED,
rest ASSURED: you have found the specialists you can turn to.

Stay in The Know

At ShelterPoint, we stay on top of all the latest news, updates, and information about COVID-19,
 so we can pass it on to you. Sign-up for updates now to stay in the know!

Get Our COVID-19 Updates


*The ShelterPoint family of companies operates under the “ShelterPoint” name strictly as a marketing name, and no legal significance is expressed or implied. The ShelterPoint family of companies consists of ShelterPoint Life Insurance Company, a NY-domiciled carrier, and its wholly-owned subsidiary ShelterPoint Insurance Company, a FL-domiciled carrier, depending on the state (see our Geographic & Jurisdictional Notice here). ShelterPoint is a registered service mark.

**Underwritten by: ShelterPoint Life Insurance Company (principal office in Garden City, NY).


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