COVID-19 Resource Center

We are here for you!

We are here to help in this time of uncertainty, and keeping our commitment to our customers remains a priority during the COVID-19 outbreak, while ensuring the safety of our employees. We have transitioned to working remotely and taken a number of steps to continue seamless service.


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Are you a NY employee who qualifies for New York Emergency DBL/PFL Quarantine Benefits?

Check here to see if you would qualify.

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“NY Emergency COVID-19 Paid Sick Leave” Details

How does NY’s COVID-19 Paid Sick Leave work? Get everything you need to know about benefits for NY employees who can’t work while under order of quarantine.

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“NY Emergency COVID-19 Paid Sick Leave” Benefit Structure

Eligible employees receive job protection (in form of job restoration and non-retaliation provisions) and paid sick leave during the time of their qualified quarantine. The actual benefit structure depends on the size and annual net income of the employer.

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Experiencing Financial Hardship?

Important information about your policy rights concerning the COVID-19 pandemic:

DBL/PFL insurance 

Life insurance 

COVID-19 New Jersey Emergency Grace Periods 


To help guide you through the continuously evolving information surrounding new COVID-19  legislations, we put together the following resources:

Free Coloring Pages for Creative Inspiration During Challenging Times

Looking for something meaningful for your kids to do while you are working at home? Try our inspirational coloring pages as a positive creative outlet in this time of uncertainty to send someone virtual love, thanks, or encouragement during these times of social distancing. Let’s spark some social goodwill around us.

Snap a picture of your finished pieces and share/tag "@ShelterPointLife”.


Online Service 24/7

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Manage your DBL/PFL policy

To help best serve you in these unprecedented times, we ask you make our self-service online tools your first stop for service and support questions:

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File an Emergency COVID-19 Sick Leave claim

These special emergency benefits do NOT apply to employees under “New York State on Pause” or New York’s general stay-at-home orders. So, before you file a claim: Wait! Check to see if you are eligible to file.


With decades of experience in helping keep people INSURED,
rest ASSURED: you have found the specialists you can turn to.

Stay in The Know

At ShelterPoint, we stay on top of all the latest news, updates, and information about COVID-19,
 so we can pass it on to you. Sign-up for updates now to stay in the know!

Get Our COVID-19 Updates


*The ShelterPoint family of companies operates under the “ShelterPoint” name strictly as a marketing name, and no legal significance is expressed or implied. The ShelterPoint family of companies consists of ShelterPoint Life Insurance Company, a NY-domiciled carrier, and its wholly-owned subsidiary ShelterPoint Insurance Company, a FL-domiciled carrier, depending on the state (see our Geographic & Jurisdictional Notice here). ShelterPoint is a registered service mark.

**Underwritten by: ShelterPoint Life Insurance Company (principal office in Garden City, NY).


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